Skills & Tools | Work & Education | Trainings & Co-Creation | Talks & Exhibitions
👩💻 I’m a UX/Service Designer working (primarily) on complex projects and multi-partner initiatives. Have been operating in dynamic, fast-paced, innovation-driven environments – in and with diverse organisations of all sizes since day #1 of my career. The 3 principles that (currently) guide my work are:
Global design is local design.
Awareness of the socio-cultural context in which a design must operate is essential. Otherwise you’ve invested in failure.
Uncertainty is (quite) predictable.
Knowledge is incomplete, things change all the time. Space for uncertainty should be a built-in feature, not an afterthought.
No fear and/or no mercy for complexity.
Systems and products are increasingly more complex and interconnected – just like the world we live in. We should embrace it and avoid the temptation of latching on to simplistic solutions.
Skills
& Tools
Skills:
- Concept
- Storytelling, pitches, presentations
- Scientific report writing
- Briefs, documentation writing, copywriting
- Project management
- Layout, graphics, visuals
- Illustration & drawing
- UX/UI/IxD
- User research, design research
- User testing
- Design thinking methodologies
- AGILE/SCRUM/SCREAM
- Information architectures & modelling
- Wireframing & prototyping
- Service & product blueprints
- MVPs, KPI plans, roadmaps
- Product, project management
- Coaching, facilitation, workshops
Tech/Tools:
- Adobe Suite
- Office Suite
- Google Suite
- Atlassian Suite
- JetBrains Suite
- Salesforce
- Jupyter, GoogleCollab, Observable
- Typeform, Qualitrics
- AnyLogic
- Tableau, PowerBI
- Streamlit
- Celtra, Tumult Hype
- Sketch, InVision, Figma
- HTML, CSS, JS, JQuery, React*
- Markdown, LaTex
- Webflow, WordPress
- Dialogflow, flow.ai
- Python, PostgresSQL*, R*
- YAML*
*limited/beginner
Work &
Education
Work
| 2022 – | Lead CX/UX Designer, Wolters Kluwer |
| 2021 – 2022 | Design & Tech Lead/Instruments coordinator, Digital Society School |
| 2018 – 2022 | Instruments designer, Digital Society School |
| 2018 – 2022 | Strategic designer, CORE – Raise & Retain |
| 2017 – | Freelance/ZZP, Studio Pana |
| 2018 – 2021 | Design & communication specialist, Volt Europa |
| 2018 | Digital designer, MobPro & 24AM |
| 2016 | Design intern, MoneyLab (Institute of Network Cultures) |
| 2016 | Design intern, PublishingLab (ACIN) |
Education
| 2020-2022 | MSc Information Studies, Information Systems track, University of Amsterdam |
| 2020 | Pre-master Information Studies, University of Amsterdam |
| 2013 – 2018 | BA Design, Man & Communication, Design Academy Eindhoven |
| 2009 – 2013 | Baccalaureate & Design Technician Degree, Queen Mary National College of Art |
Trainings &
Co-creation
| 2019 – | Co-creation sessions & on-demand trainings with partners, Digital Society School (e.g. STARTING 11, Gemeente Amsterdam, TOMAS/Amsterdam Economic Board) |
| 2020 – 2021 | UX 101 for Digital Transformation Intensive Programme (DTIP), Digital Society School |
| 2020-2021 | Design for conversational agents, for Digital Transformation Intensive Programme (DTIP), Digital Society School |
| 2017 | Future of Law with Domus Economicus, Juristendag, Gemeente Eindhoven |
| 2017 | Full Service Society Workshop, Alternate Societies, Dutch Design Week, Eindhoven |
| 2016 | Serious gameplay with ‘Go Dutch, the Wild Goose Chase’, Social Design Straat, Dutch Design Week, Eindhoven |
Talks &
Exhibitions
Talks
| 2022 | Instruments for social change – the new world. Digital Society Talkshow, Digital Society School, Amsterdam |
| 2021 | Instruments for social change Digital Society Talkshow, Digital Society School, Amsterdam |
| 2019 | Digital Society Monitor Digital Society Showcase, Digital Society School, Amsterdam |
| 2018 | Kitchen Sink Politics, G18 and The Arena, Dutch Design Week, Eindhoven |
| 2018 | Domus Economicus, The Arena, DDW18 Campina Site, Eindhoven |
| 2017 | Full Service Society, Alternate Societies, Dutch Design Week, Eindhoven |
| 2016 | Crowdfunding 101 (for publishing) – a case study, Amsterdam Fashion Institute, Amsterdam |
| 2016 | Analogy, Platform Minded Publishing, Money Lab #3 – Failing Better, Pakhuys de Zwijger, Amsterdam |
Exhibitions
| 2018 | Kitchen Sink Politics, G18 and The Arena, Dutch Design Week, Eindhoven |
| 2018 | Domus Economicus, The Arena, DDW18 Campina Site, Eindhoven |
| 2018 | Domus Economicus, Beyond Data Event, Eindhoven |
| 2017 | Full Service Society, Alternate Societies, Dutch Design Week, Eindhoven |
| 2016 | Analogy | Platform Minded Publishing, Money Lab #3 – Failing Better Pakhuys de Zwijger, Amsterdam |
| 2016 | ‘Go Dutch, the Wild Goose Chase’, Social Design Straat, Dutch Design Week, Eindhoven |