Info

Skills & Tools | Work & Education | Trainings & Co-Creation | Talks & Exhibitions

πŸ‘©β€πŸ’» I’m a UX/Service Designer working (primarily) on complex projects and multi-partner initiatives. Have been operating in dynamic, fast-paced, innovation-driven environments – in and with diverse organisations of all sizes since day #1 of my career. The 3 principles that (currently) guide my work are:

Global design is local design.

Awareness of the socio-cultural context in which a design must operate is essential. Otherwise you’ve invested in failure.

Uncertainty is (quite) predictable.

Knowledge is incomplete, things change all the time. Space for uncertainty should be a built-in feature, not an afterthought.

No fear and/or no mercy for complexity.

Systems and products are increasingly more complex and interconnected – just like the world we live in. We should embrace it and avoid the temptation of latching on to simplistic solutions.

Skills
& Tools

Skills: 

  • Concept 
  • Storytelling, pitches, presentations
  • Scientific report writing
  • Briefs, documentation writing, copywriting 
  • Project management
  • Layout, graphics, visuals 
  • Illustration & drawing 
  • UX/UI/IxD 
  • User research, design research
  • User testing
  • Design thinking methodologies
  • AGILE/SCRUM/SCREAM
  • Information architectures & modelling
  • Wireframing & prototyping
  • Service & product blueprints
  • MVPs, KPI plans, roadmaps
  • Product, project management
  • Coaching, facilitation, workshops

Tech/Tools: 

  • Adobe Suite 
  • Office Suite 
  • Google Suite
  • Atlassian Suite
  • JetBrains Suite
  • Salesforce
  • Jupyter, GoogleCollab, Observable
  • Typeform, Qualitrics
  • AnyLogic
  • Tableau, PowerBI
  • Streamlit
  • Celtra, Tumult Hype 
  • Sketch, InVision, Figma
  • HTML, CSS, JS, JQuery, React*
  • Markdown, LaTex
  • Webflow, WordPress
  • Dialogflow, flow.ai  
  • Python, PostgresSQL*, R*
  • YAML*

*limited/beginner

Work &
Education

Work
2022 –Lead CX/UX Designer,
Wolters Kluwer
2021 – 2022Design & Tech Lead/Instruments coordinator,
Digital Society School
2018 – 2022Instruments designer,
Digital Society School
2018 – 2022Strategic designer,
CORE – Raise & Retain
2017 –Freelance/ZZP, 
Studio Pana
2018 – 2021Design & communication specialist,
Volt Europa
2018Digital designer, MobPro & 24AM
2016Design intern,
MoneyLab (Institute of Network Cultures)
2016Design intern,
PublishingLab (ACIN)
Education
2020-2022MSc Information Studies, Information Systems track,
University of Amsterdam
2020 Pre-master Information Studies,
University of Amsterdam
2013 – 2018BA Design, Man & Communication,
Design Academy Eindhoven
2009 – 2013Baccalaureate & Design Technician Degree,
Queen Mary National College of Art

Trainings &
Co-creation

2019 – Co-creation sessions & on-demand trainings with partners, Digital Society School (e.g. STARTING 11, Gemeente Amsterdam, TOMAS/Amsterdam Economic Board)
2020 – 2021UX 101 for Digital Transformation Intensive Programme (DTIP), Digital Society School
2020-2021Design for conversational agents, for Digital Transformation Intensive Programme (DTIP), Digital Society School
2017 Future of Law with Domus Economicus, Juristendag, Gemeente Eindhoven
2017Full Service Society Workshop, Alternate Societies, Dutch Design Week, Eindhoven
2016Serious gameplay with β€˜Go Dutch, the Wild Goose Chase’, Social Design Straat, Dutch Design Week, Eindhoven